Frequently asked Questions about Parties at The Orbit
Before you call the rink, check here for our most commonly asked questions. Click the question and reveal the answer!
Can I just buy family packages and bring in cupcakes?
| We have affordable party packages that provide a great value. Our tables are reserved for birthday parties and we do not allow people to just bring in cupcakes or a cake for an impromtu birthday party. If you do the math, the difference is so minimal and you get so much including themed party paper goods, goodie bags, 2for1 skate passes, game tokens and a reserved area for your party. You can book your party online and leave your deposit using our convenient PayPal system. Click here to reserve your party today. |
Can I use coupons on party packages?
Once your child has a birthday party at Orbit, you will receive monthly coupons and news unless you opt out. The month before your child's birthday next year, you'll get a free coupon for the birthday child if you book your party at Orbit. You may use the Birthday Child Free coupon that comes to you the month before your birthday, but you cannot use 2for1 or free passes on birthday parties. |
Can I go out on the floor in my shoes to take pictures?
Parents are not allowed out on the skating floor with shoes on for any reason during a public session. It's too dangerous with skaters not watching for pedestrians walking on the floor. If your child needs your help, please let your hostess, a manager, a floor guard know and we will help your child get to you. |
How do I get my invitations?
You can stop by anytime the rink is open for our custom designed postcards or you can download invitations off the website and print them on your printer. We do not mail out invitations, postage is too expensive. |
Do you provide teachers for the children that cannot skate?
Not during a session, but you can arrange a private lesson prior to the session or suggest to your guests parents that they take advantage of our Drop In Class every Saturday from 12pm-1pm. The cost of the class is $3.50. |
How long does my party last?
Basic Party Packages are 2 hours long, and all food and dessert must be finished 15 minutes prior to 3pm as tables will be cleared at that time. Ultimate Party Packages need to finish all food and dessert by 3:30pm and parents of guests need to arrive 15 minutes prior to the end of our session. Party guests are expected to be out of the building by the time the session ends. We have private parties starting after the public session and you will be asked to wait in the lobby with your children's guests for their late arriving parents. |
May I bring any other food to my party?
Unless you have a private function, no other food is allowed except a dessert treat like cake or cupcakes. If you bring in other food, you will be asked to take it back out to your car. |
Do you have a freezer for ice cream and/or ice cream cakes?
Our experience with ice cream cakes is that the children do not eat it and let it melt all over since they are eager to be out skating. We do not provide freezer space, some parent's have tried a cooler but we really recommend a regular cake, cookies or cupcakes. |
How soon do you need a final count?
We will call to confirm and get a final head count a few days ahead of time and answer any other questions at that time. |
Can adults be part of the party package?
Only the children invited to the party are included as guests. Additional food may be ordered for adults that remain at the rink during the party. |
What about ages 2 and under, are they included in the party package or as invited guests?
How much is it if parents want to stay and skate? Do we have to pay for it?
Parents of children that are attending our birthday parties often wish to stay and skate. You can opt to pay for them or they can pay for themselves. Let us know at the ticket window if you wish to pay for any skating adults or not and we will handle it for you. Costs are: Afternoon sessions - $6.50, Evening sessions - $7.50 and Sunday afternoons - $3.50. Prices include skate rental. |
Do parents have to pay that wish to stay but not skate?
No, parents that stay to help with the party and do not skate are free. |
